Tigris Personnel strives to be unique and stand out from our competitors in the experiential marketing industry.
Some of the main factors that differentiate how we manage our roster of events staff, compared to other agencies, are as follows:
Communication: Tigris Personnel’s success is complementary of it’s client roster and ongoing business relations. We are at our client’s disposal 24/7, and never leave a message or email unanswered for longer than a couple of hours.
Evaluations: following every event, each events staff receives a personal evaluation that touches on positive feedback & constructive criticism, so they can reflect on work well done or what needs to be improved to contribute to the success of future events.
Incentives/Bonuses: we offer our events staff incentives for their exemplary performance for programs exceeding one week in length. We believe this encourages our events staff to work harder and strive to perform better from event to event.
Management: our Head Office & Event Managers are hands on with every event. We strongly suggest that Event Managers are incorporated for any event/program with more than a few events staff so they can troubleshoot any onsite issues and liaise with the client directly to implement their requests. Our EM’s are the main point of contact onsite for the events staff, our head office and our clients.
Payment Structure: we pay our staff higher than the industry standard, and we find that this entices our events staff to remain loyal & stay on our roster for several years, therefore increasing experience & limiting turnover. We believe our events staff are the face of our company so they deserve to be compensated well & in a timely manner (cheques are always mailed out within 2 weeks)
Reports: we provide all of our clients with extremely detailed weekly or final reports (depending on the program size), along with photos, to outline to the client the campaign’s objectives, successes, challenges, and recommendations for ongoing improvement.
Training: depending on the size of the program & product knowledge required, we recommend an onsite training session for all EM’s/events staff involved. We will collect all pertinent information from the client and integrate this into a thorough training package but feel an on-site training reinforces the material on a superior level.
