Mission Statement

At Tigris Personnel, we create and staff memorable experiences that help consumers connect to your brand by conceptualizing high impact programs and promoting products and services with “the power of presence”

We guarantee you the following baseline expectations when you are working with us on an event, program or business venture:

 

 

 

Communication

To immerse ourselves in your brand, business and goals so we can create, plan and execute a seamless event or program that you will be proud of. We will develop and deliver the best solution and exceptional results for each project. We are always available to talk, collaborate and innovate.

Consistency

No matter where your event or program is taking place, we guarantee consistency among the events staff we book and how they are managed across the country.

Experience

The experience is everything. Knowing how important this is, we ensure that every department, function and staff member is aligned with our brand promise to “influence others positively through marketing”. We want each person we meet, at an event or otherwise, to walk away with a positive impression of us in addition to the company we are representing.

Urgency

People aren’t perfect but we due strive to be the best through proven reliability and professionalism. In the rare instance something goes wrong, we will be immediately accessible to troubleshoot and find a solution.

Value

You expect a specific level of quality for the cost you are investing in every event and program. We want to know how you feel and what you think so we can satisfy all of your objectives, even the one’s you’re not aware of.

Our #1 goal is to give you, our valued client, a guaranteed return on investment through the positive experiences yielded by our vibrant, trained and professional events staff onsite and behind the scenes. With large company vision and small business values, we are committed to creative solutions and quality staffing services. There is no task too big or detail too small for us to handle. We offer a competitive advantage of cost and quality that drives growth and profitability for our clients.

Market Uniqueness

Tigris Personnel strives to be unique and stand out from our competitors in the experiential marketing industry. Some of the main factors that differentiate how we manage our roster of events staff, compared to other agencies, are as follows:

Evaluations

Following every event, each events staff receives a personal evaluation that touches on positive feedback & constructive criticism, so they can reflect on work well done or what needs to be improved to contribute to the success of future events.

Incentives/Bonuses

We offer our events staff incentives for their exemplary performance for programs exceeding one week in length. We believe this encourages our events staff to work harder and strive to perform better from event to event.

Management

Our Head Office & Event Managers are hands on with every event. We strongly suggest that Event Managers are incorporated for any event/program with more than a few events staff so they can troubleshoot any onsite issues and liaise with the client directly to implement their requests. Our EM’s are the main point of contact onsite for the events staff, our head office and our clients.

Payment Structure

We pay our staff higher than the industry standard, and we find that this entices our events staff to  remain loyal & stay on our roster for several years, therefore increasing experience & limiting turnover. We believe our events staff are the face of our company so they deserve to be compensated well & in a timely manner (cheques are always mailed out within 2 weeks)

Reporting

We provide all of our clients with extremely detailed weekly or final reports (depending on the program size), along with photos, to outline to the client the campaign’s objectives, successes, challenges, and recommendations for ongoing improvement.

Training

Depending on the size of the program & product knowledge required, we recommend an onsite training session for all EM’s/events staff involved.  We will collect all pertinent information from the client and integrate this into a thorough training package but feel an on-site training reinforces the material on a superior level.

 

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